Money Return Policy for Freelancing Services
This policy outlines the conditions under which clients can request a refund for services rendered.
Clients can request a refund under the following conditions: Non-delivery of service: If the service was not delivered as agreed. Significant deviation from agreed terms: If the delivered work does not align with the specifications outlined in the contract. Client cancellation: If a client cancels the project before any work has been started.
Certain services may be non-refundable, such as: Custom designs that have been started. Services delivered and accepted by the client. Payments for expedited services.
Clients must submit a refund request within [X days] of receiving the service or invoice. The request should be sent via [email/website form], including: Order number Reason for the refund Any relevant documentation (e.g., correspondence, drafts)
All refund requests will be reviewed within [X business days]. Clients will receive a response regarding the approval or denial of their request.
Approved refunds will be processed via the original payment method within [X business days].